Cakebox.me appreciates your business and understands sometimes things don’t work out. You may return products that are unused and unopened up to 7 days after purchase with the exception of food based items such as chocolate, candy, sprinkles ,pens, fondant and other edibles. No returns will be made for any item after 7 days. Refunds do not include cost of shipping. Customers pay return shipping.
The return postage is the responsibility of the customer and the postage costs are not reimbursed, only the product itself.
If you would like to return your item/s needs please email firstname.lastname@example.org with the reason for return and wait for further instructions on how to return your item to us.
A store credit will be issued, this will be determined during the returns process by cakebox.me.
Postage & handling costs on all returns are the responsibility of the customer and will not be reimbursed by cakebox.me