Returns & Exchanges

Cakebox.me appreciates your business and understands sometimes things don’t work out. You may return products that are unused and unopened up to 7 days after purchase with the exception of food based items such as chocolate, candy, sprinkles ,pens, fondant and other edibles.

• No returns will be made for any item after 7 days.
• Refunds do not include cost of shipping. Customers return shipping instore.
• The postage costs are not reimbursed, only the product itself.
• If you would like to return your item/s, please email info@cakebox.me with the reason for return and wait for further instructions on how to return your item to us.
• A store credit will not be issued, you need to take an item in exchange immediately.
• Postage & handling costs on all returns are the responsibility of the customer and will not be reimbursed by cakebox.me